Refund Policy

To ensure customer protection our company offers money back guarantee for our products and services. We offer you a refund based on your original method of payment.

Any software product

If you are not satisfied with our products you have the unconditional right to claim and receive a refund within 30 days after the purchase date. No refund is available after 30 days.

Special offers, which include more than one item and which are available for sale on particular occasions, are fully refunded, i.e. every item included is a subject to cancellation. Partial refunds for special offers are not issued.

Any service

If refund is claimed before the service start date, the full amount will be reimbursed. If refund is claimed after the service start date, the refund total will depend on the amount of days since the project start date till the refund request day (including request day itself) and the project duration in days.

Procedure

A request for a refund must be submitted to the Ask. Requests directed to other contact addresses or phone calls are not accepted for cancellation.

Please notice that on receiving moneyback you are obligated to remove the software and all related files from your web-server and every data medium. Your further use of the software will be regarded as illegal unless you obtain a license again.

We also believe that most of moneybacks can be avoided. Please contact our qualified staff and you will get professional assistance in any technical issue you have faced with while installing/configuring the software. If you are not happy with our products or services for any reason, you are always welcome to send us your feedback and suggestions on how to improve the software or services we offer. We will do the best we can to ensure you are totally satisfied with our software and customer service.